Abhidi Solution: Customer-Centric IT Services
Ghanisht Juneja, Associate Director - Client EngagementAt the outset of a client engagement, Abhidi holds multiple sessions with clients to understand their needs. The firm undertakes requirement analysis from the process and talent perspective and after numerous brainstorming sessions, finalizes the plan. Abhidi creates prototypes of its products and services before commencing development and delivery. “We take a calibrated approach to implement Agile while catering to the change management needs in the client environment,” informs Juneja.
Abhidi holds expertise in web development, SAP development, and 24/7 SAP support, and provides solutions for supply chain, Human Capital Management, and blockchain.
The company invests in training and upskilling of resources to deploy niche, skilled experts for Blockchain, mobile application, SAP and security. It also possesses expertise in cross-border payroll management through which it solves the intricacies in payroll related business scenarios. Leveraging its experience in mobile application development, the company builds custom-made mobile and web solutions that address clients’ vertical-specific business needs. Besides, Abhidi is an Amazon Web Services partner managing clusters in the Asia region. It also has tremendous knowledge of infrastructure management through which it supports clients’ diverse IT management needs.
With such expertise, Abhidi saved one of its clients’ big data project from turning into a failure. Before on-boarding Abhidi, the client had collaborated with two other IT service providers for technological support, but the project didn’t take off. Abhidi grasped the project requirements and accomplished the task of consolidating data from 24 different information sources. Soon, the client could start leveraging the power of big data. In another instance, when one of its other clients sought a technology partner to roll out SAP modules for supply chain and finance to its nationwide network of distributors, Abhidi was all ears. The delivery of modules to more than 3000 distributors had to be completed within 24 months, certainly a herculean task. Abhidi optimized the project management processes and completed the rollout of the modules within 15 months.
These case studies reflect the knowledge and astuteness of Abhidi’s talent pool that the company has garnered over the years, amid the talent crunch in the region. The firm focuses on building a multi-cultural environment to ensure the availability of the right resource for the right project. What started as an initiative to foster a stronger talent base through dedicated training—for 90 days in a year—for the internal employees has bore fruit for the company. Today, Abhidi has started a new service initiative of providing training services as part of its consulting, which now includes business consulting for backend management and big data.
The success in breaking down business, operational, and technological challenges in different verticals has inspired Abhidi to tackle complexities faced by enterprises in other countries. The company aims to expand its footprint in New Zealand and Australia in 2019 and collaborate with more new age technology solution providers to gain expertise in upcoming technologies.
With such expertise, Abhidi saved one of its clients’ big data project from turning into a failure. Before on-boarding Abhidi, the client had collaborated with two other IT service providers for technological support, but the project didn’t take off. Abhidi grasped the project requirements and accomplished the task of consolidating data from 24 different information sources. Soon, the client could start leveraging the power of big data. In another instance, when one of its other clients sought a technology partner to roll out SAP modules for supply chain and finance to its nationwide network of distributors, Abhidi was all ears. The delivery of modules to more than 3000 distributors had to be completed within 24 months, certainly a herculean task. Abhidi optimized the project management processes and completed the rollout of the modules within 15 months.
These case studies reflect the knowledge and astuteness of Abhidi’s talent pool that the company has garnered over the years, amid the talent crunch in the region. The firm focuses on building a multi-cultural environment to ensure the availability of the right resource for the right project. What started as an initiative to foster a stronger talent base through dedicated training—for 90 days in a year—for the internal employees has bore fruit for the company. Today, Abhidi has started a new service initiative of providing training services as part of its consulting, which now includes business consulting for backend management and big data.
The success in breaking down business, operational, and technological challenges in different verticals has inspired Abhidi to tackle complexities faced by enterprises in other countries. The company aims to expand its footprint in New Zealand and Australia in 2019 and collaborate with more new age technology solution providers to gain expertise in upcoming technologies.
