Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIO Outlook
“If the rate of change on the outside exceeds the rate of change on the inside, the end is near.”—this quote by business mogul Jack Welch perfectly sums up why organizations that were born before the digital age must strive to provide a robust and seamless digital experience for their customers to compete and grow in today’s tech-driven markets. However, even when organizations decide to transition from their legacy systems to digital infrastructure, challenges such as organizational pushback, ineffective collection and utilization of customer data, and lack of a clear vision for the development of a digital customer journey can stymie the transformation process. Providing a suite of mission-critical applications that integrate DevOps, IT service management (ITSM), and customer relationship management (CRM) with an organization’s existing framework, Singapore-based iZeno assists IT leaders and business executives to accelerate their digital transformation initiatives.
“iZeno provides end-to-end solutions that incorporate best practices in digital transformation, customer experience (CX), and DevOps, allowing organizations to drive continuous innovation around people, processes, and technologies,” says Jason Lin, co-founder and director of iZeno.