Systems+’s diverse legacy of 3 decades in IT lays the foundation of a disruptive offshoring model—Managed Captive, which allows clients with 100 percent control, and transparency of costs and operations

The approach has helped Systems+ suggest optimized best of breed Technology Solutions which has allowed clients to deliver on IT requirements efficiently either through new technology or a combination of old and new. There have also been instances where old processes and applications have been re-engineered and system architecture has been tweaked to facilitate automation. Systems+ offers its clients, advisory, and implementation related to enterprise applications, portals, and data, in addition to providing regular support and maintenance. It’s said the proof of the pudding is in its taste! So, amongst, many such initiatives, is one such initiative carried out for a global electronics manufacturer that got them nominated and awarded at the Dallas CIO Orbie Awards.

The project required Systems+ to build a framework, which brings together disparate systems at the backend culminating into one customer/ distributor facing platform in the front end. The outcome, of course, was added convenience and increase in efficiency of operations.

However, IT is no longer restricted to the core systems and processes. With digitization permeating each aspect of business operations, compatibility with multiple platforms and easy interfacing is a must, the Systems+ Mobility & Open Source vertical focuses on providing clients with a user-centred design with an intuitive interface and comfortable web and mobile experience. The team goes the entire distance and beyond partnering with business clients right from strategy, design, development to tracking and analysis. Thorough knowledge of the market and consumer behaviour ensures that the business content and social media presence are optimized for maximum reach.

With its expertise in providing custom technology services, also comes in-depth knowledge of IT security and governance which they have used to create their own IT audit and governance framework, Manage IT. A classic example is that of a global beverages manufacturer, which had different compliance standards and processes in geographically diverse operating units within Europe and Japan. Systems+ designed compliance framework basis internationally compliant parameters, keeping the technology current and best of breed. This allowed for the removal of gaps in information flow, increased automation, tighter security measures, and bridging of process gaps.

It is with this rich legacy and the willingness to ‘Think Yes’ that the Systems+ services suite now includes a disruptive offshoring model called Managed Captive. The offering in simple terms is captive unit set up and managed by Systems+ but operated by the client. It is essentially a far more convenient alternative to having a self-owned captive unit, with all the advantages and none of the hassles! Systems+ oversees program management, governance & regulations, team sourcing & employee management, and also provide the infrastructure for setting up the unit. This not only offers clients, economies of scale, but also allows them the comfort of having their own team to manage their processes.

The organization continues its steady growth through diversification into newer solutions such as Amazon Web Services and Web Storefront Technologies.