With a focus on breaking traditional business silos, technology is spearheading today's business transformations. This transformation is all about shifting the role of technology beyond business process management and business-IT alignment to that of IT business integration, where CIOs are using technology to shape business strategies. Being made up of different elements from hardware, software, network resources and services, IT infrastructure, which is responsible for the existence, operation and management of an organization's IT environment, plays a key role in business transformation. However, with plenty of mobile elements, the consistently changing end-user expectations, and the need for faster adaption of technologies, the IT infrastructure is continuously under pressure to deliver on expectations.
To cope up with these challenges, the infrastructure of today should be able to predict the 'change' before it happens and deliver uninterrupted user experiences-in short; it must be ready for a digital tomorrow cloud is increasingly playing a pivotal role in making the IT infrastructure ready for this digital age. Today, the hardware, software, servers, storage, and other IT infrastructure components are increasingly being hosted on cloud. The cloud-based infrastructure offers myriad advantages-it is scalable, requires no on premise hardware; no single point of failure; and more. IT infrastructure, from being a foundation stone on which the business is built, has turned into a driving force that is propelling business transformation.
In this regard, there are many IT infrastructure solution providers that are at the forefront of enabling digital business transformation, reinventing business with SMAC (Social, Mobile, and Cloud), industrializing change, and re-imagining service delivery. In order to simplify and assist the CIOs in identifying the right IT services providers, a distinguished panel comprising CEOs, CIOs, VCs, analysts, and the APAC CIO Outlook editorial board has reviewed the top companies in the IT services domain. In our selection process, we looked at each vendor’s capability to fulfill the need for cost-effective and flexible solutions that add value to the IT services landscape.
We present to you Top 10 IT Service Companies - 2018.